We will add important Q&A's to this FAQ in the coming months. If you still require further assistance or clarification, please email us from the link below.
Frequently asked questions
How do I obtain a plat of my property?
A property surveyor can assist you.
Who do I contact for a dispute between neighbors on something like a tree that was placed, without approval, in my yard?
Contact the property management company to be directed in the proper procedure.
Who is our current property management company?
Cascade Property Management. 1431 N. Main Street, Hampstead, MD. 21074. 410-871-4303 Fax 410-871-4329
Who cuts the lawn/easements that are owned by the town but are connected to an owner’s property?
The property owner is responsible for helping the county maintain these areas.
Who cuts the lawn and cares for trees on HOA common property?
Who cares for the sidewalks?
The property owner maintains the sidewalks. They will remove snow, ice, leaves, etc. from these areas within 24 hours.
Can I cut a tree from my property?
Where can I find the architectural request?
Who has to remove snow and ice from my sidewalk and the end of my drive?
Who maintains our roads during winter storms?
Who maintains HOA properties after storms?
The HOA will provide storm clean-up on HOA owned common property.
Can we fish at the pond?
Yes, as catch & release.
May we use paddle boats, boats, ice skate, swim or wade at the pond?
How many animals may I have?
You are allowed a maximum of 2 dogs and 2 cats/small animals.
What are some of the things that I need to take care of on the exterior of my home?
Where can I park?
When & where are the HOA meetings? Who can attend?
Who may vote in the HOA elections?
How many board members do we have in the RF Board?
When is regular trash pick-up?
Where can I get a free, small recycle bin?
What can I recycle?
What are the dates for yard waste?
Yard waste is picked up every Monday from the first Monday in April to the third Monday in December. Per Town Code, "yard waste consists of grass clippings, hedge clippings, tree branches smaller than four (4) feet in length and less than two (2) inches in diameter, leaves and other waste as may be generated from a residential gardening operation" (Chapter 73-2, Definitions). Branches must be bundled and tied up in arm-full loads. Lawn clippings, leaves and other yard waste must be placed in Kraft Paper Bags or a clear trash can. (The trash can must be completely transparent and have a drainage hole added to the bottom. Clear trash cans may be purchased online at https://www.webstaurantstore.com/continental-3200cl-huskee-32-gallon-clear-ingredient-bin-trash-can/6902632CL.html
When is bulk trash?
When is Xmas tree pick-up?
Christmas trees are picked up on the first two Mondays after New Year's Day. Trees are recyclable items so they MUST be cleaned of all ornamental decorations and trimmings. Residents should place trees curbside the Sunday evening before pickup.
What amenities are available in our neighborhood?
There is a resident playground at the corner of Boxwood Drive and Century Street. It is play at your own risk. A pavilion is attached that may be used by our resident. Picnic tables have been provided. You may NOT have an open fire in this area. There is also a tennis court available to the residents. You may obtain a key through Cascade to open the lock. We ask that you lock the facility when you leave and do not give other’s your key. The key is $20 to obtain a copy. The money will be reimbursed if you move and return the key. We are allowed to use the playground facilities at Spring Garden Elementary school. Please respect their property and equipment. Dogs are not allowed. If we do not abide by their rules, we may lose our privileges at their facility. A link to donate to their new playground fund can be found at http://www2.carrollk12.org/sge/playground/default.asp